For Those of You Who didn't Believe Me

in my earlier post regarding my friday, i mentioned a colleague taking a call in which he was referred to as a "motherfucking cocksucker"-- or something to that affect. if you didn't take the time to read my epic complain-o-log that day, the call basically revolved around the fact a client thought he could redeem one of his credit card's points for a different credit card's transactions.

that obviously cannot be done and it was compared to using a macy's gift card at a safeway.

all our calls are recorded, but only the quality assurance team has access to them and they mostly use that access to write horrible words about your calls and overall demeanor. i've come to expect them in my inbox once a week and i generally don't read their comments any more on account of how insulting they are.

"Do not say 'Perfect!', exercise using more professional verbiage like, 'Perfect, THANK YOU!'"

i'm pretty sure they were instituted as a prevention of any possible raise.

anyway, that's not the point.

by random luck, they happened to pull the motherfucking cocksucker call and i present it to you. i've taken the liberty of "bleeping" the credit card company's name out with the word "poop" and some of the client's personal information with words i find more fitting and less revealing so as not to get myself fired.

i wish i didn't have to censor him so much at the start of the call because it really is better hearing his tone-- but if you know me personally, remind me and i'll let you hear the real one.

my apologies, but it should be glorious nonetheless.

also, i'd like to very firmly recommend this not be listened to at work (unless with headphones)